CCTV
At Enigma Security Solutions, our CCTV Surveillance Staff provide focused, professional monitoring that helps protect your premises every day. These are specialists who hold a dedicated CCTV licence, which is different from the qualification held by general Security Officers. Their training enables them to operate surveillance systems confidently, interpret activity on camera, and respond appropriately when something needs attention.
Our CCTV teams can work from your control room or from a monitoring point within your premises, depending on how your systems are set up. Their role is to observe what is happening across the areas your cameras cover, whether that includes indoor spaces, outdoor environments, or public facing areas where the correct permissions are in place. They pay close attention to detail, notice unusual behaviour, and support your organisation by escalating concerns quickly and accurately.
Handling CCTV footage carries specific legal responsibilities, which is why Enigma places strong emphasis on compliance. Our Surveillance Staff are trained to work within GDPR requirements and the Regulation of Investigatory Powers Act, known as RIPA. These frameworks protect privacy and set clear rules on how images can be viewed, stored, shared, and used. By following these guidelines, our staff ensure your surveillance activity remains lawful and respectful at all times.
Day to day, our CCTV Surveillance Staff carry out live monitoring, review footage following incidents, maintain accurate logs, and communicate effectively with your on site teams. Their situational awareness helps identify risks such as trespassing, theft, damage, unsafe behaviour, or emergencies. Because they remain focused and calm, they can interpret fast moving situations and support an appropriate response with clarity.
When something occurs on your premises, Enigma’s CCTV teams work closely with your Security Officers or managers by providing real time updates and reliable evidence. This helps you understand events quickly and take informed decisions. Good monitoring is not just about watching screens, it is about recognising patterns, understanding normal activity, and identifying when something feels out of place.
Professionalism and discretion are central to how Enigma operates. Our CCTV Surveillance Staff are vetted, trained, and prepared to manage sensitive information responsibly. They maintain confidentiality, treat all footage with care, and carry out their work in a way that supports trust and reassurance throughout your organisation.
Enigma Security Solutions provides dedicated, ongoing CCTV surveillance for organisations that want clear visibility of their premises and reliable protection supported by skilled, licensed professionals. With focused monitoring and a strong understanding of their responsibilities, our teams help create a safer, more controlled environment every day.
For more information please call: 0800 783 9115 or submit a message via the Contact Us page.
Memberships & Accreditations
FREE Security Review Assessment
Whether your organisation is in the early stages of developing its security capabilities or has a formal or informal measure in place, our complimentary Security Health Check provides a clear, independent view of your current risk exposure. Our assessment is designed to be concise, non disruptive and business focused, giving you meaningful insight without requiring any existing security framework.
Your assessment will include:
- A high level review of your current environment, processes and operational practices
- Identification of potential vulnerabilities and areas of elevated risk
- A prioritised set of recommendations to help you strengthen your overall security posture
Our aim is to equip you with straightforward, actionable guidance that supports informed decision making and helps you progress confidently, regardless of your starting point.
