Intelligence & Innovation
Our intelligence led approach combines technology, data and expertise to enhance the security of every environment we protect.
Intelligent, Risk Led Security
We recognise the growing demand for innovative security solutions that enhance the teams we deploy. At the start of every contract, we conduct a thorough risk assessment to understand each site’s operational requirements and challenges. This ensures we recommend the most effective technologies to strengthen and complement our service delivery.
Specialist Technologies, Applied Where They Add Value
Where appropriate, we integrate additional technologies such as drones and body or bag scanners. Our consultative approach ensures that each solution aligns with the client’s environment. Performance is monitored through KPIs, reporting and routine self auditing, allowing continuous assessment and refinement.
Intelligence Led Operations
At the core of our strategy is a commitment to innovative intelligence sourcing. Through partnerships with industry groups, business networks and external organisations, we maintain a collaborative intelligence ecosystem. This enables continuous analysis of operational, market and risk intelligence, supporting proactive planning and strengthening resilience.
Dedicated Internal Intelligence Unit
We have invested in our own internal intelligence unit, which conducts open source harvesting across the internet, mainstream media and social media. Using client relevant keywords and environmental indicators, the unit filters and verifies intelligence before sharing relevant insights with operational teams.
Trusted Partnerships and Shared Intelligence
As one of the largest Public Space CCTV operators in the UK, we work closely with police forces and the Safer Business Network. Regular intelligence sharing discussions ensure emerging threats, organised crime trends and community safety issues are understood and acted upon. When appropriate, and with written permission from information providers, relevant intelligence is shared with clients.
Active Membership Across Industry Bodies
Enigma participates in multiple user groups and industry bodies, including the CCTV User Group, CSSC, BSIA and IPSA. These partnerships bring together security providers, police and government agencies to share intelligence and strengthen safety across the sector.
Real World Testing
Penetration testing plays a crucial role in safeguarding high value environments by proactively identifying vulnerabilities before they can be exploited. Through real world simulations, it validates the effectiveness of both technical controls and human response, ensuring that security measures remain robust, current and aligned with evolving threats. Regular penetration testing also supports compliance with industry standards, strengthens operational discipline and reinforces a culture of vigilance—helping organisations stay resilient in an increasingly sophisticated threat landscape.
FREE Security Review Assessment
Whether your organisation is in the early stages of developing its security capabilities or has a formal or informal measure in place, our complimentary Security Health Check provides a clear, independent view of your current risk exposure. Our assessment is designed to be concise, non disruptive and business focused, giving you meaningful insight without requiring any existing security framework.
Your assessment will include:
- A high level review of your current environment, processes and operational practices
- Identification of potential vulnerabilities and areas of elevated risk
- A prioritised set of recommendations to help you strengthen your overall security posture
Our aim is to equip you with straightforward, actionable guidance that supports informed decision making and helps you progress confidently, regardless of your starting point.
