Post Room Services
Enigma Security Solutions provides reliable Post Room Services to support the smooth running of your organisation’s back office operations. Our staff handle the essential day to day movement of mail and packages, ensuring everything is processed securely, efficiently, and on time. Whether you receive high volumes of deliveries, operate across multiple departments, or simply need a dependable team to keep things organised, our post room staff keep your internal systems flowing without disruption.
Our team manage the full process of incoming and outgoing mail. This includes receiving deliveries, sorting items, logging important or confidential documents, preparing outgoing mail, and distributing post across your organisation. They understand how important accuracy and security are when handling sensitive information, so every step is completed with care and attention.
One of the most important parts of our post room training is the suspicious packages module. This teaches our officers how to recognise unusual or concerning items, how to handle potential risks safely, and the correct steps to take if something does not look right. With this knowledge, they can respond calmly and professionally, protecting your people and your premises while avoiding unnecessary alarm. This training is a key reason many clients trust Enigma to manage deliveries in sensitive or high responsibility environments.
Post room staff from Enigma are trained to work within your existing processes or help refine them if needed. They communicate clearly with departments, maintain tidy and well organised working areas, and help ensure nothing is misplaced or delayed. Their structured approach supports business continuity by keeping internal movement predictable and well managed.
For larger buildings or complex environments, our teams can also manage service tunnels or basement delivery routes. This includes coordinating with delivery drivers, handling large or frequent shipments, and ensuring safe, orderly movement of goods through controlled areas of your premises. Their presence helps reduce bottlenecks, prevent unauthorised access, and maintain a safe working environment behind the scenes.
Professionalism is central to our service. Enigma staff present themselves well, communicate politely, and understand that they are supporting the reputation and efficiency of your organisation. They integrate smoothly with front of house, facilities teams, or security staff, depending on how your building operates.
For more information please call: 0800 783 9115 or submit a message via the Contact Us page.
Memberships & Accreditations
FREE Security Review Assessment
Whether your organisation is in the early stages of developing its security capabilities or has a formal or informal measure in place, our complimentary Security Health Check provides a clear, independent view of your current risk exposure. Our assessment is designed to be concise, non disruptive and business focused, giving you meaningful insight without requiring any existing security framework.
Your assessment will include:
- A high level review of your current environment, processes and operational practices
- Identification of potential vulnerabilities and areas of elevated risk
- A prioritised set of recommendations to help you strengthen your overall security posture
Our aim is to equip you with straightforward, actionable guidance that supports informed decision making and helps you progress confidently, regardless of your starting point.
